Turn a Business Need into an AI Assistant Plan

Learn what AI agents are, when they are useful, and how to choose the right Microsoft tools to build them. By the end, you'll be understand how to plan an AI agent that can help people answer questions, automate work, or connect to business data before you start developing it.

People who want to learn more about making their own AI assistants and need help choosing the right Microsoft tools before beginning development. It suits both technically confident business solution builders and professional developers.

You will learn how to:

• Explain what AI agents are and where they can provide business value.
• Recognise the main parts of an agent solution.
• Compare Copilot Studio, Microsoft Foundry and the Microsoft 365 Agents Toolkit.
• Choose suitable data sources, connections and development approaches.
• Decide where and how users should interact with an agent.
• Plan security, governance and responsible AI requirements.
• Turn a business problem into a complete agent design and development plan

1. Introduction to developing AI agents – Learn what agents are, how their main components work and where they can support useful business scenarios.
2. Choose tools and services for your agent on Microsoft’s agent platform – Compare Microsoft’s available tools and services so you can select the best approach for your agent.
3. Plan an AI agent solution – Define the desired outcome, information sources, workflows, user experience, security controls and measures of success for a complete agent solution.

Please note: Some of the features demonstrated in this course require a Microsoft 365 Copilot premium licence. You can still learn the concepts without one, but if you want to build and use these AI agents during or after the course, you or your organisation will need the appropriate licence.