Time Management - WorkingSmart using Microsoft Outlook
Overview
Take control of your workload and competing priorities
Receive practical hands-on skills instruction to help you absorb proven techniques for a total time-management solution.
Integrate communications, tasks, activities, planning and apply the WorkingSm@rt® method using Microsoft Outlook
- 1-day instructor-led session using Outlook
Who should attend
This workshop is designed for workgroups and teams including managers, technical and sales professionals, supervisors, administrators and project leaders who currently use MS Outlook, and are not optimizing this powerful software.
Prerequisites
Some experience in Microsoft Outlook is required as this course is aimed at current Microsoft Outlook users..
What you'll learn
- Create a consistent focus on priorities
- Gain control of your inbox and email
- Improve your communications
- Manage your time, tasks, and activities
- Use Outlook with a ‘business planning’ approach
Course content
Unit 1 Being Productive:
This unit will introduce you to the key elements to help you refine your organizational toolkit with an increased understanding of working on those areas that add greatest value and the need to prioritize.
With this productivity platform in place, you will be in a better position to recognize and manage distractions and interruptions.
Unit 2 Setting Yourself up to WorkSm@rt:
You will gain a deeper understanding of what’s available in the Outlook toolbox and set up the main components to enable you to work smart with enhanced focus. Learn how to increase your productivity and eliminate unhelpful habits.
Unit 3 Manage your Workload with Tasks:
Convert your to-do list into a plan that enables you to get more done, and learn how following the 4Ds productivity matrix can help you get your tasks under control. We’ll show you quick ways to convert emails into tasks and discuss how to prioritise and action your to-dos.
Unit 4 Managing Commitments to Enable a Sense of Achievement:
You will learn the importance of the Outlook Calendar and how to avoid becoming a victim of planning fallacy. The exercises will help you become a more proficient time manager and begin the process that ensures a sense of achievement.
Unit 5 Manage your Emails Effectively:
We will show you how to manage your emails. You will learn ways to manage emails you can’t act on immediately and learn how to deal with low priority emails. We will show you effective ways to file and find your mail and stay with your priorities regardless of the volume of email traffic.
Unit 6 Achieve Better Results Through Effective Communication and Delegation:
Learn how to plan, capture and follow-up effectively on important communications and delegations.
Unit 7 Priority Planning for Results:
You will discover how the planning process works for you. The planning cycle will help you become more strategic in your daily choices. Through consistent on-time delivery you will be able to have a greater sense of accomplishment individually and as a team member.
Common questions
When does Time Management - WorkingSmart using Microsoft Outlook next run?
The next date is Mon, 31 Aug 2026, and there are 7 further dates scheduled. Delivered live online, ACE Training Auckland, ACE Training Wellington, ACE Training Christchurch. Every date and its format is listed on this page.
How much does Time Management - WorkingSmart using Microsoft Outlook cost?
From $745 + GST per person. Pricing can differ by date and location, so check the option you want before booking.
Do I need any prior experience?
Some experience in Microsoft Outlook is required as this course is aimed at current Microsoft Outlook users..
Can I attend online, or does it have to be in a classroom?
Both. Some dates run live online and others in-class — each date on this page shows its format, so pick whichever suits.
Can you run this course for my team?
Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code Time-Management-WorkingSmart-Using-Microsoft-Outlook when you enquire.
