Project Coordination

Project Coordination Essentials is a practical one‑day course designed to give participants a clear and confident understanding of best‑practice project coordination.

The course explains how projects operate within organisations and focuses on the key activities that project coordinators and project support staff contribute to throughout the project lifecycle.

Participants learn how projects are initiated, planned, monitored, controlled, and formally closed — and how the Project Coordinator role supports project managers, governance groups, and stakeholders to help projects succeed.

The course blends essential project management concepts with real‑world discussion, group activities, and practical examples, making it ideal for anyone working in or moving into a project support or coordination role.

This course is suitable for people who want a strong foundation in project coordination and project management fundamentals, including:

• Aspiring or newly appointed Project Coordinators
• Project administrators and project support staff
• Team members working on projects
• Office professionals supporting project managers or governance teams
• Anyone wanting to understand how projects are planned and delivered in organisations

There are no formal prerequisites for this course.

Participants should have:

• A general understanding of working in a business or organisational environment
• An interest in projects and how they are managed and delivered

The course is suitable for beginners and for those wanting to formalise existing project experience.

This course provides a strong foundation in project coordination and helps participants understand how projects are structured, governed, and supported in practice.

After completing this course, participants will be able to:

• Understand what defines a project and why organisations undertake projects
• Explain key project concepts, principles, terminology, and governance structures
• Identify common project roles and responsibilities, including the Project Coordinator role
• Support project planning across different timeframes and delivery approaches
• Understand and assist with scope, cost, quality, and risk management
• Coordinate project communications and stakeholder engagement activities
• Support facilitated workshops and structured project meetings
• Assist with formal project closure, handover, and lessons learned activities

Module 1: Introduction to Projects and Project Concepts

• What is a project and why organisations use projects
• Projects as investments and change initiatives
• Portfolios, programmes, and projects
• Project Management Offices (PMOs)
• Key project principles
• The triple constraint: time, cost, and scope

Module 2: Project Roles and Responsibilities

• The sponsoring organisation and governance roles
• Project Manager and Team Manager responsibilities
• The role and responsibilities of the Project Coordinator
• Understanding cross‑functional project teams

Module 3: Project Planning Fundamentals

• Why planning is critical to project success
• Common project delivery approaches:
• Predictive (Waterfall)
• Adaptive (Agile)
• Hybrid
• Planning across different timeframes
• Project plans, stage plans, and work package or sprint plans

Module 4: Scope and Stakeholder Management

• Defining project scope and deliverables
• Scope inclusions, exclusions, and assumptions
• Managing change and avoiding scope creep
• Identifying and managing project stakeholders
• Supporting project communication activities

Module 5: Cost, Quality, and Risk Management

• Understanding project budgets and project costs
• Cash flow planning and financial tracking
• Quality requirements and acceptance criteria
• Quality registers
• Identifying, analysing, and managing project risks
• Risk registers and risk responses

Module 6: Facilitated Workshops and Project Closure

• Purpose and benefits of facilitated workshops
• Workshop roles and success factors
• Supporting effective project meetings
• Normal and premature project closure
• Handover, lessons learned, and administrative closure