MS-4019: Transform your everyday business processes with agents
Overview
This course examines how business users can create, publish, manage, and use no-code Copilot agents for Microsoft 365 SharePoint.
Who should attend
This course is targeted to Microsoft 365 SharePoint business users.
Prerequisites
- Students should have basic functional experience with Microsoft 365 services
- Students must have a proficient understanding of general IT practices
What you'll learn
After completing this course, students will be able to:
- Describe the components of no-code agents in SharePoint
- Identify who can create and use no-code agents in SharePoint
- Describe the benefits of using no-code agents in SharePoint
- Explain how no-code agents in SharePoint can enhance collaboration
- Understand IT governance controls for no-code agents in SharePoint
- Create no-code agents in SharePoint
- Test and edit no-code agents in SharePoint
- Manage no-code agents in SharePoint
- Share no-code agents in SharePoint
- Engage with agents on SharePoint sites, pages, and document libraries
- Select no-code agents in SharePoint, use the agents, and manage chat history
- Identify the types of files that can be referenced when interacting with no-code agents in SharePoint
- Describe how no-code Power Automate flows can integrate with no-code SharePoint agents
Course content
- Describe the components of SharePoint agents and Microsoft Copilot Chat agents.
- Identify who can create and use these agents.
- Describe the benefits of using agents.
- Explain how agents in SharePoint and Microsoft Copilot Chat can enhance collaboration.
- Understand IT governance controls for agents.
- Interact with the prebuilt agents in Microsoft 365 Copilot Chat.
- Describe what each of the prebuilt agents do.
- Provide practical examples of how each prebuilt agent can help in your day-to-day work.
- Describe the limitations of each prebuilt agent.
- Lab: Use an agent of your choice.
- Identify the differences in the tools used by everyday business users to create agents in SharePoint and Microsoft 365 Copilot Chat.
- Identify the components that make up agents in SharePoint and Microsoft 365 Copilot Chat.
- Create agents in Copilot Chat and SharePoint.
- Create clear, concise, and effective Instructions and Starter Prompts when creating agents.
- Test and edit agents in Copilot Chat and SharePoint.
- Manage agents in Copilot Chat and SharePoint.
- Lab: Create an agent in SharePoint.
- Share agents with other users.
- Share agents in Microsoft Teams.
- Select agents in SharePoint and Microsoft 365 Copilot chat, use the agents, and manage chat history.
Common questions
When does MS-4019: Transform your everyday business processes with agents next run?
The next date is Thu, 3 Sept 2026, and there are 3 further dates scheduled. Delivered ACE Training Auckland, ACE Training Wellington, live online. Every date and its format is listed on this page.
How much does MS-4019: Transform your everyday business processes with agents cost?
From $525 + GST per person. Pricing can differ by date and location, so check the option you want before booking.
Do I need any prior experience?
Students should have basic functional experience with Microsoft 365 services Students must have a proficient understanding of general IT practices
Can I attend online, or does it have to be in a classroom?
Both. Some dates run live online and others in-class — each date on this page shows its format, so pick whichever suits.
Can you run this course for my team?
Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code MS4019 when you enquire.