Overview
Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings? Are accurate records of key business decisions being recorded?
Who were the key decision makers? Does anyone know what happened in the meeting and what decisions were made and carried? What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?
You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved minute-taking skills.
Who should attend
Who will Benefit by Attending this Workshop?
- Administrative staff and Executive assistants
- Recording Secretary
- Administrative Assistant
Prerequisites
There are no prerequisites for this course.
What you'll learn
In this course participants will:
- Determine how best to communicate with your Manager using the REACH profile tool
- Develop skills in active listening, critical thinking, and organisation
- Understand and customise meeting agreements
- Record three types of minutes, including formal meetings, informal and action items
- Prepare and publish minutes with perfection
- Take minutes in interactive board meetings
- Write drafts, proofread and organise minutes
Course content
Improve your organisation's meeting outcomes with the use of effective minute-taking.
Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, managers and staff are enabled to effectively action efficiently recorded meeting items.
After completing this course, participants will have learned to:
Topic 1: Skills of a minute taker
- The role of a minute taker
- What, who and when method to capture actions
Topic 2: Responsibility of the minute taker before the meeting
- The importance of preparation
- Who is responsible for the meeting agenda?
Topic 3: Responsibility of the minute taker during the meeting
- Typical flow of a meeting
Topic 4: Responsibility of the minute taker after the meeting
- Content covered in the meeting minutes
- Editing and proofreading
- Approval process for meeting minutes
Common questions
When does Minute-Taking Training - 3hours run?
There are no scheduled dates for this course at the moment. Get in touch and we'll let you know when the next one is set, or arrange it for your team.
How much does Minute-Taking Training - 3hours cost?
From $480 + GST per person. Pricing can differ by date and location, so check the option you want before booking.
Do I need any prior experience?
There are no prerequisites for this course.
Can I attend online, or does it have to be in a classroom?
This course runs live online, so you can join from anywhere in New Zealand.
Can you run this course for my team?
Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code PDTM06_C when you enquire.