Overview
Effective facilitation skills are a highly desirable attribute for individuals who wish to manage meetings and planning sessions in New Zealand for more timely and productive outcomes. Facilitating is more than just setting a meeting time. It requires skills in presentation, negotiation, elaboration and communicating with stake holders.
The PD Training Facilitation Skills Training Course teaches you practical techniques like choosing a facilitated approach, encouraging participation and gathering information, addressing disruptions, using reframing techniques, using intervention when required and much more.
Who should attend
This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.
Prerequisites
There are no prerequisites for this course.
What you'll learn
In this course participants will:
- Define facilitation & identify its purpose
- Understand the benefits of good facilitation
- Master the role & focus of a facilitator
- Differentiate between process & content of a group discussion
- Learn effective tools for preparing for an effective facilitation session
- Master techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming, storming, norming & performing)
- Learn how to help a group reach a consensus and a final solution by encouraging participation
- Practice techniques for dealing with disruptions, dysfunctions & difficult people in a group setting
- Define what interventions are, when they are appropriate and learn how to implement them
Course content
Facilitation is often referred to as the new cornerstone of management philosophy in New Zealand. With its focus on fairness and creating easy decision making, proper facilitation can help any organisation make better decisions.
This Facilitation training course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. Learn about promoting and managing group participation, collecting evidence and gaining "buy-in", how to stay on track and remove distractions, handling difficult people and much more.
After completing this course, participants will have learned to:
Topic 1: The Peaceful Warrior
- The Role and Purpose of Facilitating
- The Limits of Facilitation
- Qualities of Effective Facilitation
- REACH Review – Facilitation Preferences
- Reflection
Topic 2: Just Add People and Stir
- The Ideal World
- The Real World
- Reflection
Topic 3: Trusting in the Process
- Preparation
- Starting Off
- The Middle Bit
- The End Bit
- I Never Agreed to That! (keeping records)
- Reflection
Topic 4: Making Decisions
- Tell Me Again, Why are We Here?
- Divergent and Convergent Thinking
- Building Consensus and Inclusive Solutions
- Reflection
Topic 5: Maximising Interaction
- Exercising Control
- Encouraging Participation
- Dealing with Challenges
- Reflection
Topic 6: Virtual facilitation
- Preparation
- Technology
- Maintaining Engagement
- Reflection
Topic 7: Reflections
- Create an Action Plan
- Accountability = Action
- References
Common questions
When does Facilitation Skills Training run?
There are no scheduled dates for this course at the moment. Get in touch and we'll let you know when the next one is set, or arrange it for your team.
How much does Facilitation Skills Training cost?
From $750 + GST per person. Pricing can differ by date and location, so check the option you want before booking.
Do I need any prior experience?
There are no prerequisites for this course.
Can I attend online, or does it have to be in a classroom?
This one runs in-class. If you'd rather it ran online or at your workplace, get in touch and we'll look at options.
Can you run this course for my team?
Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code PDT0013 when you enquire.