ACE Training

Effective Delegation Training

Soft SkillsFoundationPDT0183
In-class
$From $750 + GST

Overview

Effective delegation is as much an art form as a skill which allows you to get more done with limited resources. If you know how to delegate skillfully, it will reduce your workload, increase your productivity and makes expansion and growth possible. You can delegate your way to success!

The PD Training Effective Delegation Training Course provides you with the knowledge and skills to effectively understand the levels, methods, monitoring, management and practice of delegation. Delegating roles and responsibilities appropriately helps both management and employees to work smoothly and productively to achieve their common goals.

Who should attend

This is a practical class that is suitable for all audiences, and provides participants with tools they can apply on-the-job (and in other contexts) the very next day.

Prerequisites

There are no prerequisites for this course.

What you'll learn

In this course participants will:

  • Understand how delegation fits into their job and increase productivity
  • Understand and use different ways of delegating tasks
  • Use Pre-assignment review
  • Pick up the right person
  • Use an eight-step process for effective delegation
  • Give better instructions for better delegation results
  • Give instructions effectively
  • Identify common delegation pitfalls and learn how to avoid them
  • Use ways to monitor delegation results
  • Monitor delegation
  • Use techniques for giving effective feedback
  • Provide feedback
  • Understand the importance of delegation and its results
  • Manage a delegation meeting

Course content

Delegation is often one of the hardest skills for a manager to master. During this training course, participants receive training in the many of the facets of delegation, including when and whom to delegate responsibilities, understanding the delegation process, use effective techniques to overcome problems, and more.


After completing this course, participants will have learned to:

Topic 1: Getting Started

  • Icebreaker
  • Pre-Assignment Review
  • Workshop Objectives

Topic 2: Why Delegate?

  • Advantages & Disadvantages
  • Delegation Do's and Don'ts
  • Self-Assessment

Topic 3: What is Delegation?

  • Delegation Definitions
  • Levels of Delegation
  • Guidelines for Success
  • Lateral Delegation

Topic 4: Picking the Right Person

  • Delegation Based on Skill Level
  • Employee Motivation
  • Employee Workload
  • Matching of Skills & People

Topic 5: The Delegation Meeting

  • Clarity in Communication
  • Context & Relevance
  • Ensuring Understanding
  • Setting Performance Standards
  • Delegating Authority
  • Setting Support
  • Clarity in Expectations & Committment
  • Rewards & Recognition

Topic 6: Putting it into Practice

  • Case Study
  • Eight Steps of Delegation Meeting
  • Activity

Topic 7: Giving Instructions

  • Three Types of Instructions
  • Examples
  • Preparing Instructions

Topic 8: Monitoring Delegation

  • Why Monitor Delegation?
  • Advantages of Monitoring Delegation
  • Methods to Monitor Delegation

Topic 9: Practicing Delegation

  • Your Role in Delegation
  • Employees' Role in Delegation
  • When to Delegate
  • Whom to Delegate To
  • Delegating Authority
  • Monitoring Delegation
  • Managing Disappointments

Topic 10: Giving Feedback

  • The Ingredients of Good Feedback
  • What Makes Feedback Effective
  • Case Studies

Topic 11: Becoming a Good Delegator

  • Characteristics of Effective Delegators
  • Personal Action Plan
  • Recommended Readings

Topic 12: Wrapping Up

  • Words from the Wise

Common questions

When does Effective Delegation Training run?

There are no scheduled dates for this course at the moment. Get in touch and we'll let you know when the next one is set, or arrange it for your team.

How much does Effective Delegation Training cost?

From $750 + GST per person. Pricing can differ by date and location, so check the option you want before booking.

Do I need any prior experience?

There are no prerequisites for this course.

Can I attend online, or does it have to be in a classroom?

This one runs in-class. If you'd rather it ran online or at your workplace, get in touch and we'll look at options.

Can you run this course for my team?

Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code PDT0183 when you enquire.