DevOps Foundation®

The DevOps Foundation® course provides an introduction to DevOps principles, practices and culture, showing how development, operations, security and business teams can work together more effectively. It covers key areas such as continuous delivery, automation, DevSecOps, cloud technologies, AI, performance measurement and organisational change.

Through practical examples and exercises, participants explore how DevOps can improve communication, streamline workflows, reduce risk and support faster, more reliable delivery of products and services. The course is suitable for both technical and non-technical professionals who want to understand the business value of DevOps and how it can be applied within an organisation.

The course is designed for a broad audience, enabling those on the business side to understand microservices and containers. Those on the technical side will obtain an understanding as to the business value of DevOps to reduce cost (15-25% overall IT cost reduction) with increased quality (50-70% reduction in change failure rate) and agility (up to 90% reduction in provision and deployment time) to support business objectives in support of digital transformation initiatives

There are no formal prerequisites for the DevOps Foundation® course but familiarity with IT terminology and IT related work experience are recommended.

After attending this course, you will have gained an understanding of:

• DevOps objectives and vocabulary
• Benefits to the business and IT
• Principles and practices including Continuous Integration, Continuous Delivery, testing,security and the Three Ways
• DevOps relationship to Agile, AIOps, Generative AI, Lean, ITSM, VSM, SRE and Platform Engineering
• Improved workflows, communication and feedback loops
• Automation practices including deployment pipelines and DevOps toolchains, AIOps andGenerative AI use cases
• Scaling DevOps for large organizations
• Critical success factors and key performance indicators
• AI Use cases
• Real-life examples and results

Module 1: Exploring DevOps

• Defining DevOps
• Why Does DevOps Matter?
• The Business Perspective
• The IT Perspective

Module 2: Core DevOps Principles

• The Three Ways
• The Theory of Constraints
• Chaos Engineering
• Learning Organisations

Module 3: Key DevOps Practices

• Continuous Testing, Integration, Delivery, Deployment
• Site Reliability and Resilience Engineering
• DevSecOps
• ChatOps
• Monitoring and Observability
• Value Stream Management
• Platform Engineering

Module 4: Business and Technology Frameworks

• Agile
• ITSM
• Lean
• VSM
• SRE
• Safety Culture
• Learning Organisations
• Continuous Funding

Module 5: Culture, Behaviours, and Operating Models

• Defining Culture
• Cultural Debt
• Behavioural Models
• Organisational Models

Module 6: Automation, Lean, and Architecting DevOps Toolchains

• CI/CD
• Infrastructure as Code
• Cloud, Containers, and Microservices
• Machine Learning
• DevOps Toolchains
• Value Stream Management Platforms
• Platform Engineering
• Generative AI Use Cases

Module 7: Measurement, Metrics, and Reporting

• The Importance of Measurement
• DevOps Metrics - Speed, Quality, Stability, Culture
• Change Lead / Cycle Time
• Value Flow Metrics
• DevOps Dashboards
• AIOps

Module 8: Sharing, Shadowing, and Evolving

• DevOps Days
• DevOps in the Enterprise
• Roles
• DevOps Leadership
• Organisational Considerations
• Getting Started
• Challenges, Risks, and Critical Success Factors

Module 9: Exam Preparation

• Exam Requirements, Question Weighting, and Terminology List
• Sample Exam Review