Copilot: IT Use Case
Overview
Module 3: Empower your workforce with Microsoft 365 Copilot: IT Use Case
This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in IT-related business scenarios.
For the full course, including all modules, follow this learning pathway: https://ace.co.nz/MS4004.
Who should attend
Anyone working in IT.
Prerequisites
There are no prerequisites for this course; however, it is highly recommended that you have a Copilot license, as this session will be hands-on.
What you'll learn
By the end of this module, you should be able to:
- Use Microsoft 365 Copilot Chat to accelerate the early stages of project planning and ensure alignment across IT, business, and leadership teams
- Use Microsoft 365 Copilot in Whiteboard to facilitate a collaborative brainstorming session to capture and categorise all risks associated with a project
- Use Microsoft 365 Copilot in PowerPoint to turn a project plan and risk analysis into a clear, executive-ready presentation
- Use Microsoft 365 Copilot Chat to prepare a summary of upcoming Microsoft 365 features that might affect users in the upcoming quarter
- Use Microsoft 365 Copilot in Viva Engage to draft a company-wide announcement
- Use Microsoft 365 Copilot Chat to create best practice tips for end users
- Use the Surveys agent in Microsoft 365 Copilot to design a survey that can be implemented in Microsoft Forms
- Use the Analyst agent in Microsoft 365 Copilot to analyse survey results
Course content
- Introduction
- Exercise: Strealine IT project planning with Microsoft 365 Copilot
- Exercise: Transform feature launches and adoption using Microsoft 365 Copilot
- Summary
Common questions
When does Copilot: IT Use Case next run?
The next date is Tue, 22 Sept 2026, and there is 1 further date scheduled. Delivered live online. Every date and its format is listed on this page.
How much does Copilot: IT Use Case cost?
From $89 + GST per person. Pricing can differ by date and location, so check the option you want before booking.
Do I need any prior experience?
There are no prerequisites for this course; however, it is highly recommended that you have a Copilot license, as this session will be hands-on.
Can I attend online, or does it have to be in a classroom?
This course runs live online, so you can join from anywhere in New Zealand.
Can you run this course for my team?
Yes. Any ACE course can be delivered in-house at your workplace and tailored to your team's tools and goals — quote course code MS-4004-3 when you enquire.