Change Management Foundation

Change comes about in various forms within organisations due to many factors including projects, team restructuring, business analysis identifying different ways of working, company mergers, and outsourcing. No matter how big or small, they all need to be facilitated with Change Management to ensure a successful result.

The purpose of the Change Management Foundation qualification is to confirm that a candidate has sufficient knowledge and understanding of Change Management to work as an informed member of a team working on an organisational change initiative.

Accreditation pending

This qualification is aimed at individuals who are involved in change initiatives, requiring a working knowledge of the key principles of change management. It will significantly help those who need to know the terminology used and some of the theory behind the practice. It is also the introduction to the higher level Practitioner qualification and therefore includes all those who are the target audience for that qualification.

• Management
• Change Managers / Specialists / Practitioners
• Programme / Project Managers
• Supervisors and Team Leaders
• Consultants
• Facilitators
• Business Analysts
• Human Resources staff
• Professional Development personnel

There are no prerequisites for this course

At course completion students will be able to:

• Explain how individuals are impacted by change, different ways they may respond to change situations and how learning processes help them adapt
• Contribute to development of strategies to help individuals through change, increasing motivation for change and overcoming resistance in order to achieve desired outcomes
• Offer insights on how organisations work, how the process of organisational change occurs and the typical roles that collaborate to deliver successful change
• Identify key characteristics of an organisations culture, and recognise different types of change process (eg planned and emergent change)
• Describe significant elements of the stakeholder engagement process in a change initiative, and relate this to appropriate communications strategies
• Discuss with colleagues the different areas of impact of a change initiative, and how momentum for that change might be built and sustained
• Outline important aspects of how to build an effective change team, and to contribute to discussions about how to improve the effectiveness of a team

Foundation exam

• 40 minute 50 question Multiple Choice Question Exam held on day 3
• Closed book – no other materials are allowed in the exam
• Requires 50% pass to attain Change Management Foundation certification

Key Topics:

• Change and the Individual
• Change and the Organisation
• Communications and Stakeholder Engagement
• Change Management Practice